TCS: Show medical certificate for exemption from WFO

BENGALURU: As work from office begins at Tata Consultancy Services (TCS), employees seeking exemption on medical grounds are being referred to doctors empanelled by the company for validation. TOI has seen some of the mails exchanged between employees, their managers and the HR team of the company on this matter. In these mails, employees have been asked to furnish medical records like diagnosis, treatment and the medical certificate for the team of medical professionals empanelled by TCS to certify and suggest if work from home can be permitted on a case-to-case basis.
In one of the mails, HR also tells the employee that work from home is “not encouraged”. In another mail, HR has noted, “Any non-compliance on or after 10 October 2022 will be viewed seriously and administrative measures including placing you on leave may be applied.”
After the consultation with TCS doctors, some have been given the option to work from home for a few days, but are also being told that based on business requirements, they may need to report to the office. The company has started tracking employee attendance, and those not coming to the office at least thrice a week are being asked to get themselves rostered.
Asked about this process for those seeking exemption on medical grounds, a TCS spokesperson said in an email to TOI: “We have been encouraging our associates to return to offices for some days in a week. Significant number of our employees are already doing so. We have always placed associate well-being as a paramount factor and have robust processes to support our associates as required.”
At the quarterly earnings press conference on Monday, the chief human resource officer, Milind Lakkad, said that one-third of the workforce has started working from the office. By December, all employees at TCS are expected to return to the office based on their project roster, Lakkad said.